Terms of service
Terms of Service for Patraw
Last Updated: [4/26/2026]
By accessing or using the Patraw website and services, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.
1. Acceptance of Orders
All orders are subject to acceptance by Patraw. Because our products are made-to-order, your contract with us is formed once we send a formal Order Confirmation email. We reserve the right to cancel or refuse any order at our discretion (e.g., due to material unavailability or pricing errors).
2. Payment Terms
- Full Payment: Payment is required in full at the time of purchase to initiate the artisanal production process in Italy.
- Methods: We accept major credit cards and secure payment gateways. All transactions are processed in [Currency, e.g., USD].
3. Made-to-Order Production & Delivery
- Timeline: Each pair of shoes is handcrafted for you. Production typically takes [Time Range, e.g., 6–10 weeks]. These timelines are estimates and not guaranteed delivery dates.
- Shipping: Ownership and risk of loss pass to the customer upon delivery to the carrier. We are not responsible for delays caused by customs or international shipping providers.
4. Intellectual Property
All designs, sketches, brand names, and logos associated with Patraw and Chris Patraw are the exclusive intellectual property of the brand. You may not reproduce, distribute, or create derivative works of our shoe designs or website content without express written consent.
5. User Responsibilities
- Accuracy: You are responsible for providing accurate sizing and shipping information.
- Age: By placing an order, you represent that you are at least 18 years of age or the age of majority in your jurisdiction.
6. Limitation of Liability
To the maximum extent permitted by law, Patraw shall not be liable for indirect, incidental, or consequential damages arising from the use of our products. Our total liability is limited to the purchase price of the item in question.
7. Governing Law
These terms are governed by the laws of [Florida/USA]. Any disputes shall be resolved in the courts of [Sarasota Florida ].